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Skype Unveils Small Business Solution

Skype has unviled 'Skype for Business', a solution designed to help small businesses easily manage communications, improve productivity and reduce costs. Skype for Business expands existing Skype small business offerings to include: Skype for Business Web site, a resource dedicated to business support; new Skype hardware from Plantronics; and new features in Skype for Business Control Panel (formerly named Skype Groups) to simplify management of grouped users and pre-paid services.

Skype for Business introduces a dedicated Web site aimed at simplifying global communications and group administration for companies with fewer than 10 employees, a market represented by more than 50 percent of businesses already using Skype. This new resource, available now at the Web site skype.biz, makes it easy for companies to use Skype and find valuable resources to maximize security and improve productivity. Other useful features include integration with the Microsoft Outlook toolbar and new products optimized for small businesses are also available through Skype for Business.

“We know from listening to our more than 75 million customers that 30 percent of them are regularly using Skype for their businesses and most of these are small companies,” said Niklas Zennstrцm, Skype CEO and co-founder.

Skype for Business - Features

Skype for Business allows administrators to centralize the management of company-wide paid services and usability tools.

Skype for Business Control Panel is available in 18 major languages: Chinese (simplified), Chinese (traditional), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazilian), Russian, Spanish, Swedish,

and six currencies: Brazilian real, British pound, euro, Japanese yen, Polish zloty and U.S. dollar.

The Skype for Business Control Panel offers a new auto-management feature that enables group administrators to make large credit purchases to one account and simultaneously distribute Skype credits, topping-off all customer accounts.

Skype credits can be used for Skype premium offerings including SkypeIn, SkypeOut, voicemail, personalization and third-party conference calling.


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