Thursday, 1 February 2007

Oracle Embeds Haley Rules and HaleyAuthority in Siebel CRM Release 8

Oracle has embedded HaleyRules and HaleyAuthority as the business rules technology in Siebel CRM Release 8. This move is to enable businesses to achieve new levels of cost containment, time-to-market response and long-term competitive advantages.

Haley technology is a key part of the Siebel Privacy Management solution within Siebel Universal Customer Master, a comprehensive customer data hub that unifies customer data across multiple business units and functionally disparate systems to provide a trusted authoritative source of customer information across the enterprise.

HaleyRules, Haley's business rules engine for .NET and Java environments, incorporating Haley's business rules technology will give Oracle’s Siebel CRM users the ability to customise their business processes and policies. As a premier Oracle partner, Haley also offers optional add-on and plug-in products to enhance the Siebel CRM solution and a broad range of expert professional services including consulting, training and implementation.