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HP and DIRECTV Extend USD 500 mln IT Outsourcing Contract for Seven Years

HP and DIRECT have announced a seven-year extension of their 12-year relationship with a new information technology outsourcing contract valued at approximately USD 500 million. HP will continue to provide IT operations and application testing services designed to support DIRECTV’s ability to roll out new promotions and new services, acquire new customers and ensure they receive timely, accurate billing for the satellite television services they use.

“HP has been a strategic partner for DIRECTV since we were a start-up company,” said Dennis Fleming, vice president, Operations, DIRECTV.

Specifically, HP will continue to provide support for DIRECTV’s billing and non-billing (customer relationship management) environments, including system integration and management, Local Area Network (LAN) management, data centre operations, release management, database support, application support, change management, capacity planning, disaster recovery and support for new technologies. The deal is expected to result in USD100 million in savings, which will be a 20 percent reduction in cost for DIRECTV.

John Evers, vice president and general manager, Managed Services – Americas, HP said, “We look forward to working side-by-side with DIRECTV to help ensure their IT systems are continuously able to support new initiatives and services as they grow their business even more.”


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