Monday, 26 February 2007
Dell Users Want Linux on Laptops
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Dell is to provide its customers the option to purchase PCs with the Linux OS, instead of the default Windows, after users started voting for that idea on a Dell IdeaStorm and StudioDell. Dell has introduced two new ways for customers to share ideas and experiences... |
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Dell is to provide its customers the option to purchase PCs with the Linux OS, instead of the default Windows, after users started voting for that idea on a Dell IdeaStorm and StudioDell. Dell has introduced two new ways for customers to share ideas and experiences directly with their peers and the company. Dell IdeaStorm and StudioDell were announced by Dell Chairman and CEO Michael Dell.
“We are at our best when we are hearing directly from our customers,” said Dell. “We listen, learn and then improve and innovate based on what our customers want. It’s one of the real advantages of being a direct company.”
Dell IdeaStorm represents a new way to listen to customers on how to build the best products and services. It is an online community where customers can post their ideas on technology and Dell products, services and operations. The community will vote for the best ideas and discuss the ideas with other users. Dell will share the ideas throughout its organisation to trigger new thoughts and evolve everything that is done at the company.
“It’s amazing to think that there are now one billion people online and then another billion will join over the next several years,” added Dell. “We already interact with about three million customers per day, but now we are rolling out some new ways for customers to share their ideas directly with us and the entire community of Dell users around the world.”
Dell is also launching a new video upload feature on StudioDell in the section called 'Your Stories'. Similar to YouTube, consumers can submit their own videos showing how they are using Dell technology and services for whatever they love to do. StudioDell has channels for consumers, small business and for IT professionals. Customers are encouraged to join to learn about technology tips and share their stories, the company said.
"Just because an idea is number one or number two doesn't necessarily mean Dell will do it, but it does mean it will receive the highest level of attention," Dell spokeswoman Caroline Dietz said.
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